Dear Valued Customers,
We hope this letter finds you and your team in good health. Through this letter, we would like to share with you the latest developments regarding the increase in export freight costs and seek your understanding and support.
Due to the current geopolitical instability, particularly in the Yemeni region, we are compelled to confront the rise in export freight costs. This situation may lead to an increase in logistics expenses, directly impacting the export of our products. We understand that this may cause some inconvenience to your business, and thus, we wish to collaborate with you to address this challenge together.
To alleviate potential impacts, we propose the following suggestions, and we hope for your understanding and cooperation:
1. Flexible Collaboration: We suggest maintaining flexibility in our contract terms to allow for reasonable adjustments based on fluctuations in freight and logistics. We are committed to working together to ensure the continuity of our collaboration under varying circumstances.
2. Early Communication: Kindly notify us in advance regarding your orders and requirements to enable us to better plan and coordinate logistics. Early communication will assist us in jointly addressing potential fluctuations in freight costs.
3. Seeking Common Solutions: We are open to discussing potential solutions to mitigate the additional costs resulting from the increase in freight. We look forward to finding mutually acceptable solutions through proactive collaboration.
4. Regular Updates: We commit to providing you with regular updates on the latest information concerning freight and logistics, ensuring you stay informed and can make timely decisions.
As partners of LSFeldspar, your satisfaction is of utmost importance to us. We sincerely apologize for any inconvenience caused by the geopolitical factors leading to an increase in freight costs. However, we believe that through joint efforts, we can overcome this challenge and ensure the smooth continuation of our collaboration.
Thank you once again for your ongoing support and trust. We look forward to continuing to provide you with excellent products and services and facing future challenges together.
Warm regards,
LSFeldspar
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